When should the Department of Consumer Protection, Drug Control Division be contacted?

The Department of Consumer Protection, Drug Control Division should be contacted when controlled medications are missing because this situation raises immediate concerns regarding the legality and safety of pharmaceutical practices. Missing controlled substances can indicate potential theft, misuse, or mismanagement, which poses significant risks not only to patients but also to regulatory compliance.

Addressing missing controlled medications promptly is critical to ensure that appropriate investigative measures can be taken, and to maintain the integrity of the medication distribution system. This action helps safeguard public health by preventing the possibility of these medications being diverted for illegal use.

While medication errors, reporting adverse effects, and changing dosages are important matters that also necessitate proper reporting procedures, contacting the Drug Control Division specifically for lost or missing controlled medications is vital due to the heightened level of scrutiny and regulatory oversight involved with those substances.